Network Performance Metrics

Ensuring routes live up to our high standards.

As part of our industry-leading Traffic Management System (TMS), NovoLink continually monitors the quality if all of our termination routes by measuring performance metrics for each U.S. and global end point. In order to offer VoIP service that lives up to our high standards, NovoLink only supports and offers routes that meet or exceed industry-standard completion ratios and average call durations.